PRIVACY AND COMPLAINTS

Your privacy and feedback is important to us.


Privacy Policy

The Immigrant Women’s Support Service Privacy Policy outlines how we handle your personal information.

Download the Privacy Policy (PDF 415kb)

Client feedback and complaints

We encourage feedback (both positive and negative) as it our enables staff and management to have insight into the experience of clients and stakeholders. Your feedback assists the organisation to deliver effective services and is an opportunity for us to continuously improve our services.

Download the Client Feedback and Complaints Policy (PDF 789kb)

Attachments:

  • Client/Service Users Complaint Form
  • IWSS Feedback Form
  • Feedback and Complaints Flowchart